Release notes
Kalahamoon 1.16.1 | More Organized Conversations and Smoother Chat Access
This release makes it easier to follow Basalam customer conversations in the right order and open chat pages without unexpected navigation issues. Your team can review messages and continue customer conversations with less interruption.
Kalahamoon team
Kalahamoon 1.16.1 | More Organized Conversations and Smoother Chat Access
This update focuses on the chat workspace and the paths used to reach it, helping store teams stay oriented while handling customer conversations throughout the day.
View Basalam messages in chronological order
Basalam conversations now appear in the order they were sent, making it easier to follow the customer’s questions, your team’s replies, and the full conversation history without confusion.
Open chat pages without unexpected route errors
Chat links and pages now validate correctly, so you can open the intended conversation and move through the chat area without being stopped by incorrect navigation errors.