Release notes
Kalahamoon 2.26.4 — More Reliable AI Chat Suggestions and Intent Detection
This update improves the stability of AI-powered smart replies and customer intent detection in your chat inbox, ensuring uninterrupted conversation suggestions.
Kalahamoon team
Kalahamoon 2.26.4 — More Reliable AI Chat Suggestions and Intent Detection
In this update, we resolved issues affecting AI-driven workflows across your communication channels so your team can assist shoppers quickly without missing automated suggestions.
Enhanced Stability for Automated AI Decisions
Automated AI assistant workflows and automated decisions now process formatted model responses safely, preventing sudden response drops during customer interactions.
Seamless Smart Replies and Customer Intent Detection
Resolved an issue in the customer chat inbox where smart reply recommendations and intent classification could fail to appear, ensuring sales agents consistently receive timely response suggestions.